Privacy Policy

MarketPro Institute is committed to protecting your privacy and ensuring transparent handling of your personal information. This policy outlines our data protection practices and your rights under applicable privacy regulations.

Last updated: September 13, 2025

Data Collection Information

Personal Data We Collect

We collect personal information that you voluntarily provide when interacting with our educational services and website.

  • Contact information including name, email address, and phone number when you submit inquiries
  • Educational background and professional experience when enrolling in courses
  • Course preferences and learning objectives to customize your educational experience
  • Payment information processed securely through third-party payment processors

How Data is Collected

  • Contact forms and enrollment applications submitted through our website
  • Cookies and similar technologies for website analytics and user experience enhancement
  • Email communications and phone consultations with our enrollment team
  • Learning management system interactions during course participation

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR and applicable privacy laws:

  • Contract performance when providing educational services and course delivery
  • Legitimate interests for marketing relevant courses and improving our services
  • Consent for optional communications and marketing materials
  • Legal obligations for record-keeping and certification requirements

Data Retention Periods

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, typically 7 years for educational records in compliance with Cyprus regulations, 3 years for marketing communications, and 1 year for website analytics data.

Data Usage and Sharing

How We Use Your Personal Data

  • Delivering educational courses and providing student support services
  • Communicating about course schedules, educational opportunities, and industry updates
  • Processing payments and managing enrollment records
  • Improving our educational programs through student feedback and performance analysis
  • Issuing certificates and maintaining academic records

Data Sharing with Third Parties

We carefully select trusted partners and service providers who assist us in delivering quality education:

  • Payment processors for secure transaction handling (PCI DSS compliant)
  • Learning management system providers for course delivery platforms
  • Email service providers for educational communications (with appropriate safeguards)
  • Analytics providers to understand website usage and improve user experience

Marketing Communications

We may send you information about relevant courses and educational opportunities. You can opt out of marketing communications at any time through the unsubscribe link in emails or by contacting us directly. We respect your communication preferences and will not share your information with external marketing companies.

Data Protection Measures

Security Measures

  • SSL encryption for all data transmission
  • Secure data storage with regular backups
  • Access controls and authentication protocols
  • Regular security monitoring and updates

Data Storage

  • EU-based servers with GDPR compliance
  • Encrypted databases and file systems
  • Regular security audits and assessments
  • Incident response and breach notification

Your Rights and Data Management

Your Privacy Rights

Under GDPR and applicable privacy laws, you have comprehensive rights regarding your personal data:

  • Right to access your personal data
  • Right to rectification and updates
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing
  • Right to restrict processing
  • Right to withdraw consent
  • Right to lodge complaints

How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the information provided below. We will respond to your request within 30 days and may require identity verification to protect your personal data.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Contact Information

For any privacy-related questions, concerns, or to exercise your rights, please contact our Data Protection team:

Privacy Inquiries

Email us at the contact information provided on our main website or visit our Contact page for direct communication options.

Response Time

We typically respond to privacy requests within 30 days and strive to resolve inquiries as quickly as possible.